Fun Fig FAQs About Our Products and Company

Is Figgee really just roasted fig?
Yes – there is only one ingredient with no sugar, preservatives, or taste enhancers added.  Mellow Mix only has two ingredients – premium organic coffee and roasted figs.  Both make for great traditional coffee alternatives.
 
Can you make espresso with Figgee?
Yes - you can make a wonderful creamy espresso with lots of crema with pure roasted fig using the same espresso machine used for coffee - but with one small difference.  You must use a paper filter on top of the portafilter in the espresso machine or the fine ground fig particles will clog the holes in the portafilter.  Aeropress filters work great and can be purchased in volume for less than 1-cent each but any paper filter that covers the bottom of the portafilter will work.  Use two filters in the portafilter per espresso brew in a double shot portafilter for best results. Do not use steel mesh filters.  Here's a video demonstrating espresso brewing with Figgee.
 
What type of coffee is used in Mellow Mix?
We source from small farms in developing nations dedicated to empowering local workers through employment.  Besides making a really good cup of half-caff, FigBrew contributes to a thrive-able wage for small coffee farm workers.  Through this partnership, we hope to be known for our contributions back to a sustainable world economy rather than for being the low-cost leader.
 
What’s the best way to store FigBrew roasted fig products?
Once roasted and ground, figs begin to lose their flavor due to exposure to air (oxygen) and moisture.  We recommend buying FigBrew products weekly and storing in a cool dark place.  Many customers store their roasted fig products in their refrigerator by default and, while not necessary, will stay fresh for years.
 
How do I prepare FIggee or Mellow Mix?
Both Figgee and Mellow Mix are prepared using most common ground coffee techniques – including drip, pour-over, Chemex, French press, or steeping (cowboy coffee).  FigBrew recommend a French press as a simple, inexpensive brewing technique.  The brewing process results in grounds that we recommend be used for compost since they are organic and all-natural. Neither Figgee nor Mellow Mix are instant beverages so do not assume that the ground product will dissolve in hot water.
 
How do I edit my subscription?
When you set up your subscription, you receive an email with a link to your personal subscription portal. From there, you can edit, pause, or cancel your subscription. If you no longer have that email, you can visit https://figbrew.com/a/subscriptions/login to resend it.
 
Are FigBrew products available in grocery stores in my area?
FigBrew are now available in Heinen's stores in the greater Chicago and greater Cleveland areas as well as Agata & Valentina in NYC.  Check out our "Where To Find Figgee" page (https://figbrew.com/pages/locations) for the grocery store nearest you.
 
Can I use Figgee to mix with my own preferred coffee?
Absolutely.  Mellow Mix is a pre-mixed fig/coffee blend that we have developed over time to give a smooth tasty hot beverage but there is no reason that you can’t mix with your own coffee to reduce caffeine consumption or make it easier on the stomach.  We find that between a 75/25 - 50/50 ratio of roasted fig-to-coffee preserves the flavor of the coffee but introduces the best that roasted fig has to offer.
 
Can Figgee be used in an espresso machine?
No – roasted fig grounds absorb too much hot water and prevent it from being forced through under pressure.  Mellow Mix can be used in an espresso machine (including refillable Nespresso pods) and you can mix Figgee by volume at 75% or less with your favorite coffee to use in an espresso machine.  The good news is that you don't need an espresso machine to get that intense espresso-like liquid from roasted fig - just brew in a French press at 3-4 times the normal concentration.  You won't get the crema that you get with espresso but the intense flavor makes for a wonderful cappucino or latte.
 
Your canister says that “a portion of profits will go to support environmentally conscience non-profit organizations”.  What non-profit benefits?

We don’t select just one.  Each year, FigBrew reviews multiple non-profit candidates that share our goal of driving towards a sustainable world economy – and this starts with reducing the impact on our environment.  It’s not hard to do but does require a commitment.  Traditionally, we select non-profits with a proven history of effecting positive change.  Having said that, we are always open to new ideas so, if you have a favorite non-profit that you feel is worthwhile, please send us an email to info@figbrew.com and we will throw the name in the hat.

I live outside of the United States, how do I order?

We are happy to accommodate pre-paid international orders if possible.  Please reach out to us at info@figbrew.com for international shipping quotes.

Can I return my order if I don't like it?

We provide a 30-day happiness guarantee.  If you don't like your FigBrew product, just return the unused portion within 30-days and we will gladly refund your product cost.