FAQS
Is your coffee supplement really just roasted fig?
Yes – it's made from a single ingredient - organic upcycled figs. Figs are superfruits - alkaline, naturally caffeine-free, and help regulate blood pressure. But their most remarkable feature is that they bring out the taste of whatever is mixed with them. You don't have to wonder what it tastes like since it tastes like your favorite coffee.
Can FigBrew coffee supplement be used as a coffee alternative?
Absolutely. Many of our customers use it to completely replace coffee since it tastes very similar but doesn't have the acid or caffeine. It can be mixed with your favorite coffee in the morning then used as a coffee replacement towards bedtime so it doesn't keep you up. We list our various flavored beverages as coffee alternatives on our website for this reason. Mellow Mix is a pre-mixed half-caff blend of coffee and supplement so does not qualify as a coffee alternative.
Does FigBrew have adaptogens to help me focus like mushroom coffee?
Firstly, there is no scientific definition (or chemical formula) for adaptogens and no science-based evidence that any mushrooms help relieve stress or help with focus. Most of the anecdotal evidence stems from a 1954 paper by a Russian scientist which was not peer-reviewed or substantiated. The premise seems to be that certain plants grow in stressful environments so consuming them will help with handling stress. Kind of iffy if you ask us. Some manufacturers claim to have 300% more adaptogens than others. They might as well claim 3,000% more since there is no scientific method of measuring adaptogens. So, no we don't claim to have adaptogens.
Can you make espresso with FigBrew coffee supplement?
Yes - you can make a wonderful creamy espresso with lots of crema with either a blend of your favorite coffee and FigBrew coffee supplement or with pure coffee supplement. When using the pure coffee supplement, we suggest a paper filter in the portafilter in the espresso machine or the fine ground fig particles will clog the holes in the portafilter. AeroPress filters work great and can be purchased in volume for less than 1-cent each but any paper filter that covers the bottom of the portafilter will work. Here's a video demonstrating espresso brewing with Figgee.
What type of coffee is used in Mellow Mix?
Mellow Mix uses a light-roast Central American highland coffee mixed 50/50 with our coffee supplement.
What’s the best way to store FigBrew products?
Roasted fig has a longer shelf-life than coffee and can store for a year in the refrigerator.
How do I prepare FigBrew?
Our products can be prepared using most common ground coffee techniques – including drip, pour-over, Chemex, French press, or steeping (cowboy coffee). FigBrew recommend a French press as a simple, inexpensive brewing technique. The brewing process results in grounds that we recommend be composted since they are organic and all-natural. None of our products are instant beverages so do not assume that the ground product will dissolve in hot water. We don't recommend steel mesh filters for any brewing technique since paper filters catch the oils in coffee that can increase cholesterol levels. For more in depth brewing recommendations for your blend visit our Brewing Methods page.
How do I edit my subscription?
When you set up your subscription, you receive an email with a link to your personal subscription portal. From there, you can edit, pause, or cancel your subscription. If you no longer have that email, you can visit https://figbrew.com/a/subscriptions/login to resend it.
Your canister says that “a portion of profits will go to support environmentally conscience non-profit organizations”. What non-profit benefits?
We don’t select just one. Each year, FigBrew reviews multiple non-profit candidates that share our goal of driving towards a sustainable world economy – and this starts with reducing the impact on our environment. It’s not hard to do but does require a commitment. Traditionally, we select non-profits with a proven history of effecting positive change. Having said that, we are always open to new ideas so, if you have a favorite non-profit that you feel is worthwhile, please send us an email to info@figbrew.com and we will throw the name in the hat.
I live outside of the United States, how do I order?
We are happy to accommodate pre-paid international orders if possible. Please reach out to us at info@figbrew.com for international shipping quotes.
Can I return my order if I don't like it?
We provide a happiness guarantee that is offered to every first time customer for any order $20 and under within 10-days of delivery. Refund amount does not include shipping charges. Please initiate the return by emailing our concierge team at orders@figbrew.com.
Any item that is defective, damaged or an incorrect item will be replaced free of charge. Samples are not eligible for refund.