PAY WITH YOUR HSA/FSA CARD
FigBrew has partnered with Flex to allow qualified customers to use their HSA or FSA. This means you may be able to use your HSA or FSA debit card to buy our products with pre-tax dollars.
HSA/FSA PAYMENTS SIMPLIFIED WITH FLEX
To use your HSA or FSA debit card, add products to your cart as usual. At checkout, select Flex | Pay with HSA/FSA as your payment option,
confirm your eligibility, and enter your HSA or FSA debit card, complete your checkout as usual. If you don't have your HSA or FSA card handy, you can enter credit card information and Flex will email you an itemized receipt to submit for reimbursement.
WHAT IS AN FSA OR HSA AND WHAT ARE THE BENEFITS?
An FSA (Flexible Spending Account) or HSA (Health Savings Account) are tax advantaged accounts that can be used for health related purchases but differ in key aspects. FSAs are employer sponsored and typically feature a "use it or lose it" policy where funds must be used within the plan year. HSAs are available to people with a high-deductible health plan and offer more flexibility, allowing funds to roll over.
For more information, see https://www.withflex.com/blog/what-are-hsas-fsas
HOW CAN I SPEND MY HSA OR FSA FUNDS AT FIGBREW?
Add $100 of eligible product to the cart. Select "Flex |Pay with HSA/FSA" at checkout. Follow the steps to complete a brief telehealth consult via chat. Input your card details and checkout as usual.
Once you have completed at least one purchase of $100 of eligible product you can continue to use the "Flex | Pay with HSA/FSA" for orders of lesser value up to one year. After the year you must add $100 of eligible product and the time will reset.
I'M NOT SEEING THE HSA OR FSA OPTIONS SHOW UP AT CHECKOUT. WHY NOT?
For an initial order your final cart value must be $100 net of any discounts, shipping, and taxes.
The cart cannot have any non HSA/FSA eligible items or any subscriptions. If you wish to purchase these you will have to checkout with them separately in order to use Flex as well.
CAN I MAKE AN INITIAL PURCHASE OF LESS THAN $100 OF PRODUCT WITH MY HSA/FSA FUNDS?
Yes, first orders less than $100 will be subject to a $25 fee to cover the letter of medical necessity. If you wish to make your initial purchase of less than $100 please reach out to us at info@figbrew.com.
WHY WAS MY HSA OR FSA CARD REJECTED?
Like any credit or debit card, HSA/FSA's can be declined if any of the data from the card is incorrect (number, expiration, zip-code, etc). Flex will alert you in checkout if any of these is missing or incorrect so you can update them.
The most common reason for rejection is due to insufficient funds so reach out to your HSA/FSA provider and confirm funds before attempting to complete your purchase again.
I DON'T HAVE AN HSA OR FSA CARD, CAN I STILL USE MY HSA/FSA FUNDS?
Yes, you can still be reimbursed for the expense.
Select "Flex | Pay with HSA/FSA" at checkout. Instead of entering your HSA/FSA card, input your regular card details.
Flex will email you an itemized receipt following the purchase. Submit the itemized receipt to your HSA/FSA provider for reimbursement.
WHAT IS A LETTER OF MEDICAL NECESSITY
A Letter of Medical Necessity (LOMN) is a doctor's note stating a specific medical service, treatment, or equipment is necessary for a patients health. In relation to a HSA (Health Saving Account) or FSA (Flexible Spending Acount) it is often required for reimbursement of expenses that are not clearly defined as eligible under standard IRS guidelines.
WHO IS FLEX AND WHAT IS THEIR RELATIONSHIP TO FIGBREW?
Flex has partnered with FigBrew to enable consumers to use their HSA/FSA funds with FigBrew. Think of Flex as an alternative payment method similar to Affirm, Klarna, etc.
I STILL HAVE MORE QUESTIONS ON HSA/FSA, WHO SHOULD I REACH OUT TO?
Please email us at info@figbrew.com.